Conduent's New Patent: Automatically Positioning Human Eyes to Better Identify Faces

In recent years, face recognition technology itself has progressed from comparing key points to success rates. From the comparison of the earliest five key points in the industry to the 106 key points in commercial applications, the technology itself is also a calculation method.

We know that the eyes are the window of the soul. People often say that they can have an insight through their eyes. The new technology also regards the eyes as a key to people’s hearts. When designers develop a new generation of facial recognition software for identity authentication and security, the eyes have an irreplaceable position.

Conduent is a subsidiary of Xerox. The company was split up and listed in January of this year, and its annual revenue can reach 6 billion US dollars. Conduent has obtained facial recognition intellectual property rights recognized by the U.S. Patent Department. The source of this patent's primary data and semantic information is the human eye.

What is the principle of this technology? In fact, the eyes are the window of the soul, people often say that through the eyes of insight into the heart, and this new technology also regards the eyes as a key to the human heart.

Conduent's patented technology saves the face as a video stream and automatically positions the human eye for better understanding of facial expressions. The company said that facial expressions in ubiquitous low-resolution video can also be classified by applying machine learning and pattern recognition techniques on the image area.

Conduent’s chief information officer, Carol Kline, said that the patent on facial expression automatic recognition uses the company’s professional theory in computer vision technology and enables companies to look for business opportunities in multiple fields.

We don't need high-fidelity video. For our technology, standard security surveillance video is sufficient. We only need to analyze the area around the human eye. We can automatically define satisfaction or emotion.

For physical retailers, this technology can be described as priceless. They can use this to know that customers feel excited, happy, and resentful when they are browsing merchandise. In addition, the technology can also help bosses and managers optimize the placement of goods on the shelves and in stores.

Kline added that the technology can also be used to measure the commuting satisfaction of public transport and improve the accuracy of checkpoints.

Specific use case of facial recognition software

Retail business

Retailers can better understand customer satisfaction and improve the shopping experience in a physical environment such as layout, merchandise, and payment processes. This technology collects customer and employee satisfaction when communicating. These features allow all-round retailers who are dedicated to collecting sales information to take advantage of it.

2. Transport industry

Face recognition can also be used to measure the passenger's experience of using public transportation or communicating with staff. Through this technology, the public transportation department can clearly understand how to provide safer, cleaner and more courteous transportation services to stimulate passengers' enthusiasm for riding. This also applies to point-to-point multi-vehicle connection.

3. Border inspection

The technology can communicate with the Federal Bureau of Investigation or the Department of Homeland Security database to obtain millions of photographs from state and federal databases, as well as images of foreigners entering the country. This kind of improvement can allow the checkpoint to spend more effort on examining potential threatening populations and simplify inspection of people with low potential threats, which will make border security more accurate, effective and efficient.

4. Examination of the number of passengers on a large bus lane

An advanced video analytics system can detect the number of passengers in a moving vehicle and can achieve 95% accuracy at speeds up to 100 miles per hour. The establishment of a dedicated bus system for large passenger vehicles can improve the experience of customers who follow the rules and help the government maintain the use of lanes for compliance.

This technology patent and several industry awards are new to the New Jersey company Florham Park, which has invested in more than 300 patents and about 400 pending patent applications.

Original title new recognition technology! Conduent Receives Eye-Based Facial Expression Recognition Patent