On December 28th, 2012, this week's magazine reported that "the fake product said that the same product ratio is at least 50% of the red star in the home is suspected of fraud" news, some readers call the Jinghua home editorial department, said that they happen to be one of the customers called the same day SMS I have already placed an order and saw the idea of ​​a return after the report, but I don’t know if I can get back the money. Ms. Du said that she was attracted by the promotional text messages sent by Unification International Home, and then went to the unified store to buy furniture. At that time, I felt that the price was very cheap, and I placed the order and paid the full amount. However, when I saw that the report had doubts about the quality of the product, I had the idea of ​​returning goods. Recently, she contacted the official customer service, the customer service staff said that although the official website online display returns can call the official customer service 400 calls, but they do not deal with the return problem, can not explain the relevant return terms, consumers can only shop with the time Contact the store. However, Ms. Du saw that the return conditions on the official website did not indicate how to return the goods before they received the goods, so I worried that the return process would not be smooth, and I called the editorial department of Jinghua Home. Wang Shiping, a senior lawyer, said that even if Unicom International Home does not accept returns, according to Article 54 of the Contract Law, "a party that uses fraudulent or coercive means or a person's danger to make the contract concluded by the other party in violation of the true meaning, the injured party. The right to request the people's court or arbitration institution to change or revoke." The text message of Unicom International Home is fraudulent for consumers. The contract concluded by Ms. Du in this case is a revocable contract and has the right to request a return. After receiving Ms. Du’s help, the reporter first called the front desk of the unified international home wolf shop, which was held at the time. When the reporter heard that the reporter had to withdraw the order for the big promotion on the 22nd of last month, the front desk staff said that they could retreat. Contracts, etc., can find the salesperson at that time." The reporter also visited the Unicom International Home Furnishing Store in Madian Bridge as a consumer. The salesperson of the store told the reporter: "The delivery time is longer. Before the delivery, the consumer can change the product at will. From the company's point of view, it is definitely hoped that the consumer can change the product as much as possible, but if the size is not suitable, the consumer wants to return the product, or can return it." According to its introduction Consumers can go to the store with a contract, and no other fees will be incurred. All the money will be returned to the consumer's bank card within 15 working days. On the allegedly false propaganda, the reporter called Chen Tao, vice president of Unification International Home Furnishing Group, and asked about his views on this matter. Chen Tao said, “There is no opinion for the time being.†“Not commenting for the time being.â€
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