Supervision is an indispensable link in home improvement projects, including auditing of budget drawings, construction site management, acceptance of incoming materials, project quality control, project schedule management, etc., are inseparable from the project supervision . Due to low fees, business trivial, there is supervision Qualified engineering supervision companies are generally reluctant to engage in home improvement supervision. And many interior decoration companies have supervision departments, ordinary consumers do not understand very much about the decoration, I thought decoration company has supervision and why pay third-party supervision.
Due to the uneven level of decoration companies, projects will inevitably lead to problems. Consumers either do not have time or they do not understand the home improvement industry. They cannot effectively prevent the quality problems in the home improvement process and the interests are difficult to guarantee. The supervision of the home improvement company is like a virtual one, and it cannot guarantee the quality of the home improvement project, nor can it guarantee the duration of the contract, so that the dispute cannot be avoided.
Now, many home improvement supervisors are part of the home improvement company. Can they really be responsible for the owners and can they be fair when they replace the owners in supervision and management? The CEO of a packaging company frankly stated that, to some extent, we must look at the " business ethics " of home improvement companies . The project manager of a well-known home improvement company in Nanjing once arrogantly warned the company of a more responsible supervision: Don't forget that we are raising your supervision!
The supervision department of the decoration company serves the company. It is in an employment relationship with the decoration company and finds that there is a problem with the construction. It will first report to the company, not the owner. If the decoration company is responsible, it will not be. problem. If it is irresponsible, it will become a " supervisor " that conceals the problem . The industry believes that home improvement supervision should be completely independent of the third party other than the decoration company and the owner. It should represent the interests of the owner, exercise the power given by the owner, supervise the implementation of the home improvement contract signed by the owner and the decoration company , and the interests of consumers. You can get maximum protection. But then there is a problem. Is it worthwhile to pay third-party supervision? If there is a dedicated third party who monitors the entire process of home decoration projects and controls and manages project quality, safety, and cost according to the owner's requirements, many problems may be avoided. But if you ask a third-party supervisor, you will definitely have a fee. Will consumers be willing to pay for this cost?
A few days ago, Shanghai's group purchase network main push decoration Alipay , to solve the consumer dilemma. What is the decoration of Alipay? That is, before the renovation, netizens, websites, and decorating companies sign a tripartite agreement, stipulating that all stages of the decoration process should be monitored by third-party websites. After the completion of each decoration node, the third-party independent supervision provided by the website will be Users and decoration companies approved the quality after tripartite acceptance, and the website paid the money to the decoration company.
Home decoration is generally decorated company first to collect money, and then decoration, quality supervision and decoration companies often have the final say, consumers are not satisfied even if there is no way, decoration quality complaints are always high. The practice of decoration Alipay is to first check the quality of the decoration and be satisfied with the payment. For example, according to the relevant standards, the supervisor shall check whether the construction is standardized and whether the materials are environmentally friendly. If problems are found, the decoration company shall rectify it in a timely manner. In this way, individual decoration companies can be prevented from doing tricks in decoration money and decoration quality. (Related Links: Third Party Monitoring Sites Assault Video )
At present, the latest statistics provided by Shanghai Group Buy.com show that: “ Decoration Alipay †starts from the early 3 to 4 monthly bills, and it has developed to more than 3,000 passengers per month through the “ Decoration Alipay †registration entrusted with home improvement supervision, and the number of monthly start-ups has broken through. 500 single . Decoration Alipay - this is similar to Taobao Alipay's model, is an invisible protection for the decoration, save money, save time, effort, won the majority of users of all ages, especially to dress up a new family of young people. (related connection: user decoration Alipay story sharing )
All customers who sign up for Alipay are eligible to receive the decorating assistant service provided by the Shanghai Youth League Group , and regularly report on the progress of home decoration, prompting the need for immediate purchase of materials, providing materials consultation, construction acceptance, and material acceptance guidance, and providing on-site and online promotion information in a timely manner. Completely track and deal with the decoration problem.
" Renovation Assistant " service is one of the special services provided by Qijia Call Center. The professional call center provides all members with a free consumer advisor, such as “ decoration assistant †and “ marrying small secretary †to solve the puzzles of decoration and marriage for the majority of netizens. Just dial the 400-880-2600 National Unified Customer Service Hotline and you will have your exclusive assistant .
The author believes that the change in the mode of payment for decoration indicates that the future of the home improvement market is becoming more and more mature. Professional people do professional things and will be the inevitable law of market development. Therefore, experts predict that with the popularity and promotion of “ Payment of Alipay, †a new “ shock wave †will be formed for the traditional home improvement payment model !
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