Falsely reporting consumers must be alert to low-cost traps

>>>The owner uses his own experience to teach you how to estimate the construction team's quotation

According to the statistics of the 12315 hotline call data of the Shanghai Municipal Administration for Industry and Commerce, in the recent consumer complaints received, the decoration company's violation of the decoration contract agreement has increased. Inconsistent materials, budget leakage, increased costs, work stoppages, missed work, and failure to make timely housing are all problems that can easily lead to disputes in home renovations. The phenomenon of false reporting of budgets and low prices for guest appearance is particularly worthy of consumer alert.

On January 7 of this year, Mr. Liang signed a decoration contract with Shanghai Shichuang Decoration Engineering Co., Ltd. Both parties agreed that the construction period is two months. However, the other party has been procrastinating and failed to complete the project on time. Moreover, when Mr. Liang's inventory has been completed, the actual situation is far from the budget alone. A total of 29 outlets were specified on the contractual budget statement, and only 16 were actually installed. The number of air conditioning outlets did not match the budget.

A few days ago, Putuo District Consumer Protection Committee accepted Mr. Sun's complaint. Reflect the quality problems that appeared during the warranty period of the decoration, and the decoration company did not perform the maintenance obligation. After on-the-spot investigation by the Consumer Protection Committee, it was discovered that Mr. Sun and the decorating company had disputes in the process of decorating construction. Consumers did not recognize the added items and the remaining balance was not settled. Therefore, the decorating company refused the warranty unless Mr. Sun first Pay the money.

For these two cases, the Municipal Consumer Protection Committee reminds:

1. Put a good budget off. Nowadays, there are many types of decorative materials in the building materials market, and it is difficult for the general consumer to fully grasp it. This gives an opportunity to individual bad decoration companies. Therefore, it is best for consumers to list the budget as an annex to the contract, to supervise the operators to strictly perform the contract, and not to arbitrarily change the brand, specifications, and the use of false materials for the decoration materials.

2, carefully change the list. The problem reflected by Mr. Sun was that because of the project, the parties did not sign a change order and the dispute was caused by incomplete procedures. Most of these disputes occurred in the decoration of second-hand houses and relocation houses, and the decorating companies were generally mostly small companies or affiliated companies; consumers often unilaterally pursued low prices. Therefore, small companies and affiliated companies often seize this point to attract customers, low-cost budget high-end accounts, intent to miss. Therefore, before signing the contract, it is best to familiarize yourself with the required materials, especially the brand, specification, model, and price. In addition, it is necessary to carefully check the budget provided by the company, and if it is found that the prices are not understood or disputed, they should promptly propose that the company may require the company to further supplement and clarify any items that are missing or unclear. When related matters are negotiated, they must remember to write the contract or sign another supplementary agreement as an attachment to the contract. When the change must be made afterwards, a change order must be signed in a timely manner and the price and model number should be clearly agreed.

In addition, the Municipal Consumer Protection Committee also reminded consumers that once the decoration company breached the contract, consumers should contact the Consumer Protection Committee, industry associations and other departments as soon as possible to solve the problem in a timely manner. Do not unilaterally suspend the contract, instead entrusting other interior decoration companies to decorate. If the original problem is not resolved, the conflict can easily be intensified and the deadline for decoration can be delayed.

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